Community Engagement in Planning & Transportation

City Planners and Transportation Specialists around the world are getting more people involved in planning projects, city development and transportation expansion through online engagement. Bringing the conversation online, Planners can receive input from a broader group directly affected by their projects with a more complete sampling of public opinion. By empowering residents with an easy and secure way to participate online, organisations build community capacity and improve democracy as a whole.

Community Engagement in Planning & Transportation

City Planners and Transportation Specialists around the world are getting more people involved in planning projects, city development and transportation expansion through online engagement. Bringing the conversation online, Planners can receive input from a broader group directly affected by their projects with a more complete sampling of public opinion. By empowering residents with an easy and secure way to participate online, organisations build community capacity and improve democracy as a whole.

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Featured Podcast

Listen to stories from our clients that highlight successful strategies and methodologies for digital first community engagement in planning.

10 Commandments of Online Engagement

There are countless reasons why it is important for City Planners to engage and consult their community before launching a project. But what are the best ways to successfully and effectively collect community feedback?

Getting your community engaged in your online platform can seem daunting, but with a few simple process guidelines, the participation process begins to flow seamlessly. Listen to this podcast and apply these tips directly to your planning practice for better-designed projects and a more informed community providing usable feedback.

LISTEN NOW

10 Commandments of Online Engagement

There are countless reasons why it is important for City Planners to engage and consult their community before launching a project. But what are the best ways to successfully and effectively collect community feedback?

Getting your community engaged in your online platform can seem daunting, but with a few simple process guidelines, the participation process begins to flow seamlessly. Listen to this podcast and apply these tips directly to your planning practice for better-designed projects and a more informed community providing usable feedback.

LISTEN NOW

A Complete Platform

At its core, EngagementHQ helps you accomplish four things:
1. Listen. Use a combination of forums, polls, and other tools to better understand your community’s perspectives and needs.
2. Inform. Communicate initiatives through newsletters, blogs and social media to keep your residents informed.
3. Measure. Advanced analytics and reporting deliver actionable insights and data-driven evidence for better decisions.
4. Build community. Capture participant information, develop resident profiles and target communications for more meaningful interactions.

A Complete Platform

At its core, EngagementHQ helps you accomplish four things:
1. Listen. Use a combination of forums, polls, and other tools to better understand your community’s perspectives and needs.
2. Inform. Communicate initiatives through newsletters, blogs and social media to keep your residents informed.
3. Measure. Advanced analytics and reporting deliver actionable insights and data-driven evidence for better decisions.
4. Build community. Capture participant information, develop resident profiles and target communications for more meaningful interactions.

  • Forums

  • Ideas

  • Places

  • Stories

  • Guestbook

  • Q&A

  • Polls

  • Surveys

  • OPEN ENVIRONMENT

    Participants can engage with each other. Comments, images and ideas are visible to the community.

  • MIXED ENVIRONMENT

    Participants can see others’ contributions. However, there is little peer-to-peer interaction. Some data is public, other data is admin-only.

  • CONTROLLED ENVIRONMENT

    Participants cannot engage with each other. Data is stored and accessible by admin.

  • Forums

  • Ideas

  • Places

  • OPEN ENVIRONMENT

    Participants can engage with each other. Comments, images and ideas are visible to the community.

  • Stories

  • Guestbook

  • Q&A

  • MIXED ENVIRONMENT

    Participants can see others’ contributions. However, there is little peer-to-peer interaction. Some data is public, other data is admin-only.

  • Polls

  • Surveys

  • CONTROLLED ENVIRONMENT

    Participants cannot engage with each other. Data is stored and accessible by admin.

“As much as in person events and meetings are important, we also know that these days 50% of adults will never attend a meeting… So, I think, engaging people online and finding them in that online space is key to the success of most of our projects.”

- Sandrine Thibeault, Town Planning and Urban Design Collaborative, Canada

Ready to learn more?

Ready to learn more?

“As much as in person events and meetings are important, we also know that these days 50% of adults will never attend a meeting… So, I think, engaging people online and finding them in that online space is key to the success of most of our projects.”

- Sandrine Thibeault, Town Planning and Urban Design Collaborative, Canada

Planning & Transportation Resources

Find a wealth of information, research and best practices to inspire your digital engagement program.

EBOOK

Citizen Engagement with the Changing City

BLOG

Improve Your Development Review Process

WEBINAR

Online Engagement For Planning Process

PRODUCT

Download EngagementHQ Product Brief

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