Community Engagement in Government

Local, state, provincial and federal governments around the world are getting more people involved in planning projects, city development and community consultations through online engagement. Bringing the conversation online, government organisations can broaden their audience for a more complete sampling of public opinion. By empowering residents with an easy and secure way to participate online, organisations build community capacity and improve democracy as a whole.

Community Engagement in Government

Local, state, provincial and federal governments around the world are getting more people involved in planning projects, city development and community consultations through online engagement. Bringing the conversation online, government organisations can broaden their audience for a more complete sampling of public opinion. By empowering residents with an easy and secure way to participate online, organisations build community capacity and improve democracy as a whole.

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Featured Case Studies

Read stories from our government clients that highlight successful strategies and methodologies for digital first community engagement.

Get Involved Kingston

How taking the conversation online transformed engagement in the City of Kingston, Ontario.

Get Involved Kingston, the City of Kingston’s new engagement hub, has seen 6000 registered participants tuning in to have their say on local projects and priorities. Complementing the City’s offline participation opportunities, Get Involved Kingston’s online engagement has further opened up new dimensions in how the community and City staff talk about projects and ideas.

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Get Involved Kingston

How taking the conversation online transformed engagement in the City of Kingston, Ontario.

Get Involved Kingston, the City of Kingston’s new engagement hub, has seen 6000 registered participants tuning in to have their say on local projects and priorities. Complementing the City’s offline participation opportunities, Get Involved Kingston’s online engagement has further opened up new dimensions in how the community and City staff talk about projects and ideas.

LEARN MORE

Thinking beyond the survey: Cambridgeshire’s transport planning is mapping its future

Walk, Roll, Ride: Byron Shire Council’s pathway to better mobility infrastructure

Speak up Fayetteville: The new public engagement portal with plenty to talk about

Successful Online Engagement Attracts Massive Audience in Ville De Gatineau

A Complete Platform

At its core, EngagementHQ helps you accomplish four things:
1. Listen. Hear everyone’s input through simple surveys, polls, stories, and ideation tools.
2. Inform. Give your community one place to find facts, project timelines, important documents, and results.
3. Measure. Dive deep into demographics. Know your most active users, analyze comments, quantify sentiment.
4. Build community. Our built-in participant relationship database helps grow your community with each project.

A Complete Platform

At its core, EngagementHQ helps you accomplish four things:
1. Listen. Hear everyone’s input through simple surveys, polls, stories, and ideation tools.
2. Inform. Give your community one place to find facts, project timelines, important documents, and results.
3. Measure. Dive deep into demographics. Know your most active users, analyze comments, quantify sentiment.
4. Build community. Our built-in participant relationship database helps grow your community with each project.

  • Forums

  • Ideas

  • Places

  • Stories

  • Guestbook

  • Q&A

  • Polls

  • Surveys

  • OPEN ENVIRONMENT

    Participants can engage with each other. Comments, images and ideas are visible to the community.

  • MIXED ENVIRONMENT

    Participants can see others’ contributions. However, there is little peer-to-peer interaction. Some data is public, other data is admin-only.

  • CONTROLLED ENVIRONMENT

    Participants cannot engage with each other. Data is stored and accessible by admin.

  • Forums

  • Ideas

  • Places

  • OPEN ENVIRONMENT

    Participants can engage with each other. Comments, images and ideas are visible to the community.

  • Stories

  • Guestbook

  • Q&A

  • MIXED ENVIRONMENT

    Participants can see others’ contributions. However, there is little peer-to-peer interaction. Some data is public, other data is admin-only.

  • Polls

  • Surveys

  • CONTROLLED ENVIRONMENT

    Participants cannot engage with each other. Data is stored and accessible by admin.

“We have a robust social media presence – Facebook, Instagram, Nextdoor, and Twitter – with increasing engagement members. But we have noticed, over the last few years, the need for a deeper conversation – beyond likes and shares – about issues facing the city. Bang the Table provides the necessary tools. It’s conversational, timely, and easy-to-use.”

- Kent Wyatt, Tigard

“It means a lot when [residents] get to have input and see that your voice is being heard. What you have here really reflects what I hear in the community,”

Dana Gutwein, Lakewood City Council

“We have used our EngagementHQ platform for a whole range of different projects – everything from large public consultations, to small online community panels, to province-wide internal consultations with our employees and volunteers. We love this product because it is easy to use, flexible and responsive, and it provides a wide range of tools for feedback, discussion, and analysis.”

-Geoff Wilson, MPA, Nova Scotia Health Authority

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Ready to learn more?

“We have a robust social media presence – Facebook, Instagram, Nextdoor, and Twitter – with increasing engagement members. But we have noticed, over the last few years, the need for a deeper conversation – beyond likes and shares – about issues facing the city. Bang the Table provides the necessary tools. It’s conversational, timely, and easy-to-use.”

- Kent Wyatt, Tigard

“It means a lot when [residents] get to have input and see that your voice is being heard. What you have here really reflects what I hear in the community,”

Dana Gutwein, Lakewood City Council

“We have used our EngagementHQ platform for a whole range of different projects – everything from large public consultations, to small online community panels, to province-wide internal consultations with our employees and volunteers. We love this product because it is easy to use, flexible and responsive, and it provides a wide range of tools for feedback, discussion, and analysis.”

-Geoff Wilson, MPA, Nova Scotia Health Authority

Government & Engagement Resources

Find a wealth of information, research and best practices to inspire your digital engagement program.

BLOG

What is Digital-First Community Engagement

WEBINAR

Expand Your Audience for Better Engagement

EBOOK

50 Ways to Promote Your Engagement Project

PRODUCT

Download EngagementHQ Product Brief

Let's activate your community. Request a demo